Front Desk Receptionist
Marco Beach Vacation Suites Marco Beach Vacation Suites Marco Island, FL Marco Island, FL Part-time Part-time From $15 an hour From $15 an hour 1 hour ago 1 hour ago 1 hour ago The Front Desk Agent is responsible for providing exceptional service through:
- Assisting guests during check in and check out - Informing guests of hotel amenities and local attractions to enhance their experience - Accommodating guest needs during their stay - Providing assistance over the phone answering guest inquiries/questions and directing to the appropriate contact - Resolving guest issues and complaints to guest satisfaction - Engaging with guests to build a connection and anticipating the guest's needs and requests.
-Inspecting rooms for guest check ins/ outs.
Ideal candidate has a positive and upbeat personality and is focused on exceeding guest exceptions.
Prior experience of exceptional customer service skills is required as well as strong communication skills and basic office administration skills.
Qualifications:
Experience in the hospitality field.
Computer proficiency and understanding of basic office applications.
Ability to interact with a wide variety of people.
Strong organizational skills.
Desire to learn new skills.
Excellent communication skills.
Strong customer service abilities.
Job Type:
Part-time Pay:
From $15.
00 per hour Schedule:
Day shift Holidays Weekends as needed Ability to commute/relocate:
Marco Island, FL 34145:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Language:
English (Preferred) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Assisting guests during check in and check out - Informing guests of hotel amenities and local attractions to enhance their experience - Accommodating guest needs during their stay - Providing assistance over the phone answering guest inquiries/questions and directing to the appropriate contact - Resolving guest issues and complaints to guest satisfaction - Engaging with guests to build a connection and anticipating the guest's needs and requests.
-Inspecting rooms for guest check ins/ outs.
Ideal candidate has a positive and upbeat personality and is focused on exceeding guest exceptions.
Prior experience of exceptional customer service skills is required as well as strong communication skills and basic office administration skills.
Qualifications:
Experience in the hospitality field.
Computer proficiency and understanding of basic office applications.
Ability to interact with a wide variety of people.
Strong organizational skills.
Desire to learn new skills.
Excellent communication skills.
Strong customer service abilities.
Job Type:
Part-time Pay:
From $15.
00 per hour Schedule:
Day shift Holidays Weekends as needed Ability to commute/relocate:
Marco Island, FL 34145:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Language:
English (Preferred) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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